Refund and Returns Policy

100-Day Money-Back Guarantee

We want you to be completely satisfied with ProAnagen™. Our 100-day money-back guarantee applies to the first order of one 3-Month ProAnagen™ Anti DHT Hair Topical Solution & Shampoo kit.

How it works

  • The guarantee applies to first-time U.S. orders only.
  • If you are not completely satisfied with your results, return the used and unused bottles of the 3-month kit within 100 days of the date your order was shipped.
  • We will refund the purchase price and any tax, less shipping and handling costs.
  • If a refund has already been issued on a first order, future orders do not qualify for the guarantee.
  • The guarantee does not apply to the ProAnagen™ shampoo or conditioner — only the 3-month topical kit.

How to request a return

Email us at Sales@proanagen.com within 100 days of your ship date. You are responsible for the return shipping costs; we recommend using a trackable shipping service.

Damaged or defective items

If your order arrives damaged or defective, email us at Sales@proanagen.com and we’ll make it right.

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